SMS Terms & Conditions
Effective Date: 10/01/2026
Program Description
TechEx (TechExCo, LLC) offers an SMS/text messaging program to communicate with clients about IT support and service-related matters. Messages may include:
- Service and support ticket updates
- Appointment and maintenance reminders
- Account and billing notifications
- System alerts relevant to your IT environment
Acceptance of Terms
By opting in to receive SMS messages from TechEx, you agree to these SMS Terms & Conditions and consent to receive text messages from TechEx at the mobile number you provide.
Opt-In
You may opt in to receive SMS messages from TechEx by providing your mobile number and consent during client onboarding, checking a consent checkbox on our website or client portal, or texting the keyword "START" to (480) 764-2837. Consent to receive SMS messages is not a condition of purchasing any service.
Message Frequency
Message frequency varies based on your account activity and the services you receive.
Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details on your plan.
How to Get Help
Reply HELP to any message for assistance, or contact us directly at support@techex.co or (480) 764-2837.
How to Opt Out
Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation message, and no further SMS messages will be sent unless you opt back in.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Privacy
Your use of the SMS program is also governed by our Privacy Policy, which describes how we handle your information, including our commitment not to share your mobile number or SMS consent data with third parties for marketing purposes.
Changes to These Terms
TechEx may update these Terms from time to time. Continued use of the SMS program after changes are posted constitutes acceptance of the revised Terms.
Contact
TechExCo, LLC (dba TechEx)
6822 E Halifax Dr.
Mesa, AZ 85207
contact@techex.co
(480) 764-2837